Imagine for a moment you're a senior manager at a mine and you've just plunged into crisis -- three of your men are trapped underground feared dead. As the crisis mounts by the second you suddenly learn that the families of all three miners have now been informed by a "caring" fellow employee that their father, husband or son is dead. You've not even had the time to think!
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[Source: Business: Management Articles from EzineArticles.com - Posted by FreeAutoBlogger]
The Human Face of a Crisis - Some Lessons From Beaconsfield
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